Privacy policy

ByFace is strongly committed to protecting your privacy. We use the personal data we collect on the site for various purposes. Use of such personal data will help us to add more products and services of interest to you and also to ensure that your shopping experience with us is an enjoyable and personalized one. Please read on for more details on our policies and practices in relation to personal data: 

Our Pledge:

We pledge to meet fully, and where possible exceed, in complying with the requirements of the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong). In doing so, we will ensure compliance with the strictest standards of security and confidentiality.

What information do we collect, and how do we use it?

Types of personal data that may be collected or held by us include:

1.     name;

2.     contact details including telephone number, fax number, address, email address, pager number, etc.;

3.     results, records and accumulative progress from visiting interactive content;

4.     inquiries, suggestions or opinions;

5.     computer operating system and details of internet service providers;

6.     credit card number if you place an order with us.

The provision of such personal data is voluntary.

Ordering information:

When you place an order with ByFace online store you will be asked to provide details such as credit card number and shipping address. This allows us to process and fulfill your order and to notify you of your order status.


When you click on links and/or ad banners that take you to either third-party web sites, you will be subject to the privacy policies of those parties. Whilst we support the protections of privacy on the Internet, ByFace cannot be responsible for the actions of parties outside our web domain.

Protection of Information.

Byface is committed to protecting your privacy to keep your personal information (including your name, email and mailing address, phone number, credit card information and purchase history) safe. In addition, the customer data we collect is protected against unauthorized access.

Access and update of Information

You may check whether we hold any of your personal data and, if so, may also request access, update, correct or request a copy of your personal data held by us by e-mailing to We may take reasonable steps to verify your identity before granting access or permitting corrections to your personal data.

Further Information:

If you have questions about this statement, please contact one of our customer care representatives. You may contact our customer service representatives via e-mail to: